Degraded performance of 3rd Party Data Streaming Infrastructure

Incident Report for Stord

Resolved

This incident has been resolved.

Posted Aug 15, 2022 - 17:00 EDT

Monitoring

Connections appear to be stable again and we are continuing to monitor.

Posted Aug 15, 2022 - 16:55 EDT

Identified

Conditions
- Stord One Commerce and WMS are experiencing intermittent disconnects to our 3rd party data streaming infrastructure, Confluent Cloud.
- This can impact orders, inbounds, and outbounds across both platforms.
Actions
- Our Engineers are monitoring the situation and reconnecting as soon as possible. Confluent Cloud has not acknowledged any public incident.
Workaround
- No workaround at this time.
Next Update
- At one hour unless conditions change.

Posted Aug 15, 2022 - 16:21 EDT

This incident affected: Stord OMS (Orders) and Stord WMS (Inventory).